​​Protecting your personal information is important to us. This Privacy Policy applies to Bookend Candle Co. and bookendcandleco.com and explains how we collect, use, and protect your information when you use our website.

By using our website, you consent to the data practices described in this policy.

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Collection of Personal Information

To provide our products and services, we may collect personal information such as:

• First and last name

• Mailing address

• Email address

If you make a purchase, we also collect payment and billing information. Payments are processed securely through third-party providers, and we do not store your full payment details.

We only collect personal information that you voluntarily provide to us, such as when you:

• Place an order

• Contact us via email

• Create an account

• Sign up for emails or promotions​

 

Use of Personal Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your order or inquiries

• Provide customer support

• Send occasional updates or promotional emails (you can opt out at any time)

 

Sharing Information with Third Parties

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party services to help operate our business, such as:

• Payment processors

• Shipping carriers

• Email platforms

These providers are only given the information necessary to perform their services and are required to keep your information secure.

We may also disclose information if required by law.

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Automatically Collected Information

We may automatically collect limited information such as your IP address, browser type, and pages visited. This helps us understand how customers use our site and improve the overall experience.

 

Cookies

We may use cookies to enhance your browsing experience and improve site functionality. You can choose to disable cookies in your browser settings, though some features of the site may not function properly.

 

Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access or misuse, including the use of secure (SSL) technology.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

Your Rights

You may request access to or deletion of your personal information at any time by contacting us.

We may retain certain information as required to complete transactions, comply with legal obligations, or prevent fraudulent activity.

 

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

Email Communications

We may contact you via email regarding your order, updates, or occasional promotions.

You can opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

erin@bookendcandleco.com

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Effective as of March 20, 2026